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Oracle Instance Crash (ORA-0600/ORA-07445) errors

edited Jun 14, 2013 2:16AM in Database Administration (MOSC) 7 commentsAnswered
Hi,
I have rdbms version 10.1.0.4.0.
There is a replicated environment with 2 nodes for oracle database and the state of the node is standby when this issue occurs.
We are getting ORA-0600/ORA-07445 causing instance failure over a period of time.
Attached bdump file.

Few common errors are listed below
Errors in file /data1/dump/bdump/optical1_j000_7235.trc:
ORA-00600: internal error code, arguments: [kglpnal_1], [0x3A80C7878], [], [], [], [], [], []

Errors in file /data1/dump/udump/optical1_ora_834.trc:
ORA-00600: internal error code, arguments: [kcbgtcr_6], [1], [], [], [], [], [], []
Tue Apr 16 13:00:06 2013

ORA-07445: exception encountered: core dump [ksuxds()+5548] [SIGSEGV] [Address not mapped to object] [0x000000148] [] [].

Can you please help us out in find the cause.

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