Billing and Revenue Management (MOSC)

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ClassNotFoundException in SynPDC App

edited Jun 14, 2013 9:11AM in Billing and Revenue Management (MOSC) 4 commentsAnswered
I just installed PDC PS2 in my 7.5 PS4 (Linux 64) instance, and I'm running SyncPDC for the first time. I've encountered the following error while processing the LOAD work action:
INFO: Load PDC Event Data
Jun 13, 2013 4:03:17 PM oracle.communications.brm.pdc.syncpdc.SyncPDCJob execute
SEVERE: Exception executing SyncPDC job
javax.ejb.EJBException: Problem finding error class; nested exception is:
        java.lang.ClassNotFoundException: Failed to load class oracle.security.idm.AuthenticationException; nested exception is: java.lang.ClassNotFoundException: Failed to load class
oracle.security.idm.AuthenticationException
java.lang.ClassNotFoundException: Failed to load class oracle.security.idm.AuthenticationException

There is a jar file with the indicated class in the lib directory, but if I add it to the classpath in the startSyncPDC script, then an error still happens, but this time the program is complaining about the version of the class. I'm not seeing a jar file with that class anywhere else in my installation.

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