Field Service - EBS (MOSC)

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How to Close SR's even some of the Tasks not closed status

edited Jun 18, 2013 7:01PM in Field Service - EBS (MOSC) 5 commentsAnswered
Hi

How to close SR Header status from Open to "Closed" when if task assignment status is "OPEN". Do we have any setup for this functionality? Appreciate your quick help.

Version: 11.5.10.2

Thanks

Madhu

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