Field Service - EBS (MOSC)

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Not able to submit charges for Service Requests

edited Jun 19, 2013 6:43PM in Field Service - EBS (MOSC) 2 commentsAnswered
Hi,

we are implementing Oracle Applications Field Service/Customer support Modules for India. After doing all required setups, when we are submitting charges created corresponding to debrief it is erroring out with following error message.

ERROR
-----------------------
ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid
ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PUB", line 182
ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PVT' never established in this session or is invalid
ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3016
ORA-01086: savepoint 'CREATE_ORDER_PVT' never established in this session or is invalid
ORA-06512: at "APPS.ASO_UTILITY_PVT", line 107

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