Teleservice - EBS (MOSC)

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Contract created for Serial number is not reflecting in IB

edited Jun 19, 2013 3:37AM in Teleservice - EBS (MOSC) 1 commentAnswered
HI,

A contact with perticular serial number is terminated one day and on the same day another contract was created with same serial number and same details of terminated contract.

But still the new contract is not visible in IB for that serial number.

Please advice.

Thanks,

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