Order Management - EBS (MOSC)

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Pending Payment Processing Hold

edited Jun 20, 2013 10:41PM in Order Management - EBS (MOSC) 3 commentsAnswered
We have a Pending Payment Processing Hold applied to an order.  The hold shows to be applied by a user.  When I looked into My Oracle Support to see how this hold could be released, I found this:

The 'Pending Process Payment' hold is a seeded hold and, therefore, can not be disabled ("End Dated") via the application.

The work around is :  When processing the order, if the 'Pending Process Payment' hold is applied, then click the Process Payment Tab and the hold is released.  Now, order entry processing can continue.

1. Order Management Responsibility
2. Orders, Returns > Sales Orders
3. Enter Sales Order

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