Hyperion Essbase (MOSC)

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Essbase security sync issue with Shared Services 11.1.2.2

edited Jun 28, 2013 2:29AM in Hyperion Essbase (MOSC) 3 commentsAnswered
Hi,

 

We are using Essbase version 11.1.2 (ESB11.1.2.2.102B025) and shared services version 11.1.2.2.300.6001 (Drop 6)

Foundation Services is on a cluster evironment, windows 2008 64 bit.

Essbase is on Unix Sun Solaris.

 

We encounter an issue in which each time a new user is added to a group.

The user will not have immediate access to Essbas. Currently the only time the

user will have access is when we restart essbase.

 

Is there a way to sync users from Shared Services without restarting Essbase?

Anyone has experience on this problem and may know what and where to look?

 

This is the error the user get, even though the group has access to essbase cube and the user

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