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Workflow Help Needed - Conflict w/ When New Record Saved Workflow, Default Value and Record Copy

edited Jul 4, 2013 10:19PM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
Dear Community,
I'm having an issue with a conflict between a default-value, a workflow and copying an opportunity-record...

The Background:

We have a process whereby the Opportunity Name is auto-populated/updated with a concatenated value of:
[<AccountName>] + ' - ' + ToChar([<CloseDate>],'MMM') + ' ' + ToChar([<CloseDate>],'YYYY')

This is managed in 3 different areas: (the examples below assume the Account is "ABC, Inc.", and the Opportunity-record is being created on July 1st, 2013):

  •   A Default-Value (Non Post-Default) @ Opportunity Name:
    • This is done so that when a new record is first created (prior to the intial-save, the opportunity name is pre-populated for the user)

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