Enterprise Service Automation (ESA) - PSFT (MOSC)

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Risk not showing for Prepay Auditor at the time of approving expense report

edited Jul 9, 2013 6:47PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered
We are testing 9.1 with the following setup:

1. Approval process setup has 6 steps as given by PS.One change was done for Prepay Auditor where its user list is Role based instead of Application class. Since it is Role based the prepay auditor level is defined as STATIC instead of dynamic

2. We are using two level of approvers ; supervisor and prepay auditor

3. Same risk template is attached to both the approvers (supervisor and prepay auditor)

Transaction:

1. Submitted an Expense Report that matched risk values

2. Supervisor is able to see RISK flag at the time of approving. The ER is approved

3. Prepeay auditor is not seeing RISk flag at the time of approving same expense report

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