Siebel Business Process & Functionality (MOSC)

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Availability of CRM Desktop Knowledge Base

edited Jul 11, 2013 7:05AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered
Hi All,

 

We are facing lots of problems in accessing the knowledge base for CRM Desktop. Not sure whether others are also facings the below mentioned issues are not.

 

- My project I have only Oracle CRM D bookshelf. typically this is not the latest one

- My raised JIRA for which I already know the solutions

 

In case of any issue either I need to refer old CRM D Oracle book shelf or raised JIRA & SR.

Both are slow and even not getting gunshot solutions in most of the cases.

Not sure why iCRM did not share the JIRA knowledge base like MOS knowledge base.

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