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Teleservice - EBS (MOSC)

Contact Information couldn't be updated after service request is saved

Jul 14, 2013 12:07PM edited Jul 25, 2013 10:45PM in Teleservice - EBS (MOSC) 2 commentsAnswered

Hi,

Contact Type, First Name and Last Name fields couldn't be updated after service request is saved. As you can see detail in the attachment

these fields are grey out. How can we fix this issue?

Best Regards,

Burak

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