Siebel Business Process & Functionality (MOSC)

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Issue with SR_AREA Hierarchical LOV

edited Jul 22, 2013 9:32PM in Siebel Business Process & Functionality (MOSC) 5 commentsAnswered
Hi experts,
I have an issue with customer where they have LOV for SR Type that has different Display Name then the Language Independent Code (LIC).
In the pre-production environment they cannot select any sub area for this type.
When they use the same value for Display Name and LIC, then the LOV work as expected.

Using dedicated client connecting to the same database using the same SRF and the selection is working OK.

Inspecting the SQL of the sub area picklist I can see that the bind variable is using the display Name instead of using the LIC to build the subarea LOV name.

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