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Teleservice - EBS (MOSC)

iSupport -> Contact Us-> Customer Callback Request. Whom does the call back notification gets assig

Jul 22, 2013 4:17AM edited Aug 5, 2013 12:09AM in Teleservice - EBS (MOSC) 4 commentsAnswered

Hi Experts,1. We are in process of implementing Oracle iSupport Module.

2. We have not implemented Customer care module.

In iSupport -> Contact Us-> Customer Callback Request option is available.

My question here is that to Whom does the call back request gets assigned?

Regards

VSD

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