Partial backorder - create incorrect shipped qty
Have you ever experienced the following:
The original order was for 4 (say on line 3.000). We had one on hand. A pickslip printed for a qty of 1. Line 3.001 was created for qty 3 (backorder qty).
Backordered Release was run at later time and we saw qty of 4 (line 3.000) - it should be 3 (since 1 has been picked).
Is it a bug or set up related issue?
Thank you
Vic