Invoice Import and Hold
Hello..
We are using a custom process, that calls standard Import program to load the invoice from external system and we are using standard API to place the hold on the invoice.
All looks good, however the workflow notification email is not triggered when the invoice is placed on hold.
When we mimic the same thing by creating an invoice from the application and placing a hold on the invoice manually, email is triggered.
Please advise why the work flow hold resolution email is not triggered when we are using the custom process.
When i looked into the standard API, all it is doing is inserting the data in to ap_holds table.
We are using a custom process, that calls standard Import program to load the invoice from external system and we are using standard API to place the hold on the invoice.
All looks good, however the workflow notification email is not triggered when the invoice is placed on hold.
When we mimic the same thing by creating an invoice from the application and placing a hold on the invoice manually, email is triggered.
Please advise why the work flow hold resolution email is not triggered when we are using the custom process.
When i looked into the standard API, all it is doing is inserting the data in to ap_holds table.
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