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Retail Invoice Matching (MOSC)

EDI file creates invoice without details.

Jul 24, 2013 10:19PM edited Jul 31, 2013 2:08AM in Retail Invoice Matching (MOSC) 4 commentsAnswered ✓

Hello All,I'm working on an issue for a customer on ReIM 12.0.10.5IN with below notes:

Invoices created through EDIUPLOAD batch have no details although the invoices' details/items are in the file.
It only happens in production, customer couldn't recreate in UAT or PREPROD.
Same EDI file was used in PREPROD and worked fine, in PRODUCTION created invoices with header only and no details.
Tried to get more details from the customer and it was as follows:

The files which are created with only header detail are consumed successfully with no error.
The edi_upload batch is scheduled to run at regular intervals (while users are connected to the application).

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