Receivables - EBS (MOSC)

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Customer not appearing on Dunning

edited Jul 25, 2013 4:25AM in Receivables - EBS (MOSC) 1 commentAnswered
We are on R12 and a few of the customers are not appearing on dunning even though they have delinquent transactions. The process that we are following is:

1. Run the late charges

2. Run IEX Harness program

3. Run IEX dunning report.

I have checked the setups and it seems to be fine i.e their is a primary site and a collector and the 'Send Dunning' checkbox is checked.

Any ideas what else should I check?

Thanks.

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