notify multiselect picklist user values via workflow generated email
Hi Gurus,
I have a requirement where in a user would select upto 10 people who will notified via email when a service request is created and associated to a custom object 11 record type.
My approach was to use a multiselect picklist since it can select and display upto 10 values. My problem is to generate the email via workflow as mutliselect picklist is not available in workflows and expression builder. I did look at the solution provided in the following forum article : https://forums.oracle.com/message/9377972 but this works only when a new record is saved. we would like to have the same behaviour when a record is modified. We also tested the webservices part but since we would need a workflow to trigger the integration event, we have ruled out the possiblity of using webservices.
I have a requirement where in a user would select upto 10 people who will notified via email when a service request is created and associated to a custom object 11 record type.
My approach was to use a multiselect picklist since it can select and display upto 10 values. My problem is to generate the email via workflow as mutliselect picklist is not available in workflows and expression builder. I did look at the solution provided in the following forum article : https://forums.oracle.com/message/9377972 but this works only when a new record is saved. we would like to have the same behaviour when a record is modified. We also tested the webservices part but since we would need a workflow to trigger the integration event, we have ruled out the possiblity of using webservices.
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