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How to display the description of "Urgency" in Oracle iSupport

edited Aug 4, 2013 11:43PM in Teleservice - EBS (MOSC) 4 commentsAnswered
Hi Experts,In Oracle iSupport, when creating Service Request "Urgency" field is available to customer but does not signifies the meaning of the same. We want to show the description of each. 
Please suggest.
Regards
VSD

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