ANNOUNCEMENT: Upcoming Webcast August 13, 2013 - Oracle WebLogic Server – Support Interaction Optimi
- TOPIC: Oracle WebLogic Server – Support Interaction Optimization
WHEN: August 13, 2013 at 5:00 pm, Australia Eastern Standard Time (Sydney, GMT+10:00) / 12:30 pm, India Time (Mumbai, GMT+05:30) / 8:00 am, GMT Summer Time (London, GMT+01:00) / 1:00 am Mountain / 12:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)
This one-hour session is recommended for technical and functional users who interface with Oracle Support regarding resolution of issues arising on Middleware Application server deployments. It aims to touch upon the following support interaction issues:
- First few interactions with the customer are highly repetitive and predictable. - The objective of this training is to optimize this aspect.