Order and Service Management (Communications Industry) (MOSC)

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failure in FulfillBillingSITask

Hi All,


Im working with OSM 7.0.2.4 (Build NO: 1518)

I have this process flow(using O2A catridges) in which I am coming across OracleComms_OSM_O2A_COM_Billing, in which after completing

 1. FulfillBillingStartSubProcess and

2. FulfillBillingEntrySubProcess

flow is going to  FulfillBillingSITask and is getting "success" status.

After that it should go for an automated task defined by me. But its going to FulfillBillingFalloutRecoverTask !!!

Why is this happening ??

Please help me....

=================================================================================================================================================

 Actual flow:

FulfillBillingStartSubProcess    ---->   FulfillBillingEntrySubProcess    ---->    FulfillBillingSITask     ----success----> Userdefined Automated Task

Obtained flow:

FulfillBillingStartSubProcess   ---->   FulfillBillingEntrySubProcess   ---->   FulfillBillingSITask   ----success---->   FulfillBillingFalloutRecoverTask

=================================================================================================================================================

Thanks & Regards,

Rajesh

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