Payment Terms on Transaction screen has no list of values

Hello Community,

We are operating on 12.1.3. We recently created a couple of new Customers. Upon trying to create a manual transaction in the transactions screen, we were not able to select a Payment term for one of them. When clicking on the LOV button no values are available. We only have this issue on 1 customer. All other customers work fine. We do not have any defaulted values setup, so nothing populates upon entering the bill to customer information. The work around we have is to select the override terms checkbox on the non-working customer. That will allow the values to