CRM On Demand - Reports and Dashboards (MOSC)

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Auto-send Email alert when Close Date is Today()

edited Aug 8, 2013 9:50PM in CRM On Demand - Reports and Dashboards (MOSC) 2 commentsAnswered
Scenario:1. New Opportunity is saved with Close Date = August 15, 2013
2. Opportunity is modified, Close Date was changed to August 25, 2013
3. System will generated an email alert to Opportunity Owner on August 25, 2013


Question:
1. In such requirement, does Create Integration Event is what we need?
2. Given an integration event in place, will the workflow be smart enough to send an email alert on August 25, and not on August 15?

Appreciate if you can reply how can this be achieved.

Thanks!

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