Period Close problems
Hello All,
I need an advise on preferred way handling with AP period close problems on EBS R 12.1.3.
The situation is as follow:
1. AP Data Validation Report - Its includes more then 15 recommended GDF's
2. AP Period Closed Helper - Its includes hundred of transactions and accounting with open issues
3. Create accounting report - Its includes of dozens of transactions with several type of errors
Shell I handle error by open an SR on Support or maybe install most of the GDF's to fix the problems and expect no SR should be opened?
The customer is installing GDF, RCA and RUP patches but the problems are continuing.
I need an advise on preferred way handling with AP period close problems on EBS R 12.1.3.
The situation is as follow:
1. AP Data Validation Report - Its includes more then 15 recommended GDF's
2. AP Period Closed Helper - Its includes hundred of transactions and accounting with open issues
3. Create accounting report - Its includes of dozens of transactions with several type of errors
Shell I handle error by open an SR on Support or maybe install most of the GDF's to fix the problems and expect no SR should be opened?
The customer is installing GDF, RCA and RUP patches but the problems are continuing.
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