CRM On Demand - Administration (MOSC)

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SBL-DAT-00523 error with Workflows

edited Aug 16, 2013 5:36AM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
Hi All,

One of my customer has a requirement where they would like to make address fields mandatory from CRMOD on edit of Contact record. User should not allow remove Country, Number/Street, City, State, Post Code values while saving the Contact record.

 

Solution Approach:  A work flow has been written to keep a check whether Country, Number/Street, City, State, Post Code fields are cleared by the user. If not, don’t allow user to save the record.

 

Workflow Details:

Trigger Event:  Before modified record saved

Workflow Rule Condition : ([<ContactType>] <> LookupValue("CONTACT_TYPE", "SP Contact")) OR (([<AlternateCountry>] IS NOT NULL) AND ([<AlternateAddress1>] IS NOT NULL) AND ([<AlternateCity>] IS NOT NULL) AND ([<AlternateProvince>] IS NOT NULL) AND ([<AlternateZipCode>] IS NOT NULL))

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