Teleservice - EBS (MOSC)

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Error in custom responsibility made by using 'Case Worker' responsibilty

edited Aug 23, 2013 2:06AM in Teleservice - EBS (MOSC) 3 commentsAnswered
Hi,

I have made a new responsibility named 'ITBA Deputation to CSS Org' using 'Case Worker' responsibilty. I have made a custom menu from 'Case Worker Menu' and added same functions in that.

Whenever I am opening  'ITBA Deputation to CSS Org' , error message is coming as '

The Case Agent Dashboard Cherry Pick function is not available under the ITBA Deputation to CSS Org responsibility.' and form is not opening.

Find attached screenshots for this.

Thanks & Regards,

Gaurav Joshi.

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