Supply Chain Management - PSFT (MOSC)

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Closing Partially Received RMAs

edited May 16, 2015 12:03AM in Supply Chain Management - PSFT (MOSC) 2 commentsAnswered
Hi,

We would like to Close Partially received RMAs since they are quite old and we are no longer expecting any receiving from Customer.

For eg the Qty Return on RMA is 15. We have already received 12 qty from the customer. Now we do not expect any more qty from the customer and would like to close this RMA. But the system does not allow it.

I cannot update the Qty on the RMA to the actual received qty and the system is not allowing me to close as it gives the error that 'You cannot close untill all the items have been received'. We will not be receiving any more items.

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