CNC, DB and Operating System - JDE1 (MOSC)

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failed to retrieve jdebug log from server manager

edited Aug 26, 2013 6:39PM in CNC, DB and Operating System - JDE1 (MOSC) 6 commentsAnswered
Hi, can somebody guide me on how to fix this error?  When in server manager's managed instance, the enterprise server 's agent status is offline.   So, i can't retrieve the jde debug. any guide?

2nd question, can i raise SR to Oracle without providing the jde debug log.. But i did able to retrieve the html log...

Thanks,

Window plaform

E810, Tool rel:8.98.0.4

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