Payables and Cash Management - EBS (MOSC)

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Credit Card Expense marked as personal causing unbalanced expense report

edited Sep 9, 2013 7:07AM in Payables and Cash Management - EBS (MOSC) 5 commentsAnswered

We are relatively new to iExpense and are on version 12.1.3 of eBusiness.  Our credit card program is company pay.  A user entered an expense report and selected the 'mark as personal' option for one of the credit card charges.  Now, the expense report won't import to AP as it says the header and the lines are not in balance.  Is there a setup step we could be missing?  I read a couple of KB documents and they reference a seeded Personal Expense Template which I do not find on my system.  Is this the issue?  If I follow the

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