Oracle Auto Service Request (ASR) (MOSC)

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ASR not installed, but I receive e-mails " I: Oracle ASR: Warning - Connectivity Failure - Assets in

edited Aug 26, 2013 9:41PM in Oracle Auto Service Request (ASR) (MOSC) 2 commentsAnswered
Hi all,

I receive following e-mails :

Da: no.reply@oracle.com [mailto:no.reply@oracle.com]
Inviato: sabato 24 agosto 2013 16:57
Oggetto: Oracle ASR: Warning - Connectivity Failure - Assets in "Active - No Heartbeat" state

 

ALERT: Oracle Auto Service Request (ASR) has detected a heartbeat failure for these assets.

Hostname: XXXXXXXXXXXXXXX

IMPACT: ASR would not be able to create a Service Request (SR) if a fault were to occur.

ACTION: Determine why the heartbeat has failed for these assets and resolve the issue.

Review Doc Id: 1346328.1 for troubleshooting information.

Documentation is located at: http://oracle.com/asr.

Thank you for taking action to ensure that ASR is functioning on your assets.

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