Payables and Cash Management - EBS (MOSC)

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Issues With Email Delivery

edited Aug 28, 2013 10:05PM in Payables and Cash Management - EBS (MOSC) 9 commentsAnswered
 Hi,

The problem we are facing is that some e-mails are not being sent to a few suppliers. The issue is intermittent; i.e. sometimes the supplier receives the e-mail while at other times they claim not to have received it.

It would be great if a solution or a course of investigation could be provided.

Also, if there is no action the support team can take, is there a way of identifying such delivery failures? For example, a notification could be sent alerting us of the failure.

Thanks,
Kabir
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