Teleservice - EBS (MOSC)

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Error after creating a new item in 'Case Worker'-->'Agent Dashboard'--> 'Task Details' screen

edited Aug 29, 2013 10:17PM in Teleservice - EBS (MOSC) 2 commentsAnswered
Hi,

In 'Case Worker'-->'Agent Dashboard'--> 'Task Details' screen, I have created a item named 'YEARS' using 'Create Item' in 'Personalize Page' screen.

It is not going to tasks page and giving error as "<!--StartFragment-->oracle.apps.fnd.framework.OAException: No entities found, entityMaps not defined for attachment item (YEARS)."

How can I remove this field now.. Find attached screenshot this.

Thanks & Regards,

Gaurav Joshi. 

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