We have an invoice in FMFI which is stuck due to an oracle error ‘the account with overlay is invali

Hi,

We have an invoice in FMFI which is stuck due to an oracle error ‘the account with overlay is invalid’

 

GP strategies was recently changed to that supplier name, previously they were called Lorien engineering solutions so don’t know if that is related at all.

 

We have spoke to support from FMFI, however they have said this is mor eof an Oracle issue, so i was just wondering whether you could provide any more information on the error message and how to correct it?

 

Thanks,

Becca Riches

UPDATE:

 

We have now recieved the same error message but on a different invoice, in a different piece of software. Both errors are uploaded.