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CNC, DB and Operating System - JDE1 (MOSC)

Ip Telephony integration

Aug 31, 2013 8:35AM edited Oct 2, 2013 11:24PM in CNC, DB and Operating System - JDE1 (MOSC) 1 commentAnswered

I am currently running cisco call manager & contact center software. I’m looking for the way to integrate the telephony system with our JDE E1 9.1

For example when a call from customer received, it pulls out the customer information from database.

Need the guidance to achieve this goal.

regards

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