Order Header Status --> Invoice Interface - Complete & OE Line Status --> Interfaced to Receivables

Hi,

Product is R12.1.3.

It is observed that some times:

1) OE Lines status stuck and reamains as 'Interfaced to Receivables' and consequently

Order Header status is 'Invoice Interface - Complete'.

2) Sales Order lines are transferred to RA_Interface and if AutoInvoice Master Program is

executed then AR Invoice is genereated.

3) But OE Header and OE Lines remains the same.

4) These can only be changed to 'Closed' through 'Retry' in 'Workflow Admistrator' .

5) Following Worflows (Header and Line) are used:

               Order Flow - Generic with Header Level Invoice Interface

               Line Flow - Generic with Header Level Invoice Interface

6) Neither the above situation can be created at will nor reproduced.