Receivables - EBS (MOSC)

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Unable to create invoice adjustment

edited Sep 16, 2013 12:22AM in Receivables - EBS (MOSC) 8 commentsAnswered
hi please assist me on the issue i encountered when trying to create invoice adjustment.below error was encountered:

APP-AR 11526:arp_process_adjustment.insert_adjustment exception: ORA-20001: APP-AR-96024: Account Generator is unable to derive information for one or more of the following accounts: COA: 50357; orig CCID: 6288; Sub CCID: 107114. Please contact your system administrator

orig ccid - enabled
sub ccid - enable
accounting combination used in the receivable activity is enabled
no cross validation or security rule violation

Hoping for your immediate response.

Thanks

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