Order Management - EBS (MOSC)

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RMA orders for Kit products

edited Nov 28, 2017 11:09AM in Order Management - EBS (MOSC) 5 commentsAnswered

We got an issue when creating RMA receipt only or Standard RMA order for products which contain components.

The case is that components are being put on a new separate line on order, what does not display it would be a part of kit product.

The part on line 1.1 RFS-6010-10010-WR is a top file containing RFS-6010-1000-WR, KT-6010-000-WR and RFS-6010-UC-08-WR products.But these parts are being displayed on a new lines with numbers 2.1, 3.1, and 4.1.This order was created as copy to original order. However when the same RMA order was created manually, no components were displayed on it.

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