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How can I follow up on my customer Service Request #3-7302181221?

edited Sep 17, 2013 3:40AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered
Hello,
I have a customer with an open SR 3-7302181221 and I would like to check the status to better address his current issue as they're getting ready for a live production. How can I follow up on this open ticket?

Any feedback is greatly appreciated.

Thank you.

Karim.


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