Procurement - EBS (MOSC)

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Purchase Requisition and Purchase Order Status

edited Sep 18, 2013 10:05PM in Procurement - EBS (MOSC) 2 commentsAnswered

Hello
i'm beginner on EBS.
during the approval process for purchase requisition and purchase order i often find that the status is for the document is stuck.
in my case, i use the encumbrance method for both transaction. when i do approve an reserve on PR/PO sometimes the status become "Pre-Approve" or when PR/PO rejected by approver the status still "In Process".
Metalink give the solution, that is to reset the status to "Incomplete" (Doc ID 390023.1)and then do the approve again. is there another way to solve this case so i do not need to reset the status?

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