Teleservice - EBS (MOSC)

MOSC Banner

Service Ticket Status Change

edited Sep 24, 2013 5:51AM in Teleservice - EBS (MOSC) 4 commentsAnswered
Hi,

Do we have any option to change service ticket status automatically from open to close or from any status to close? Can we define any logic for status change?

Best Regards,

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center