Unable to map the field service and service contract
We are basically Oil industries supplies and service oriented company, and we are implementing R12 Ebus suit. Here we are unable to map solution in some of the service oriented requirement in R12 Ebus. E.g "Down hole equipment's" is service package name, this package may contain 5 to 6 assets like M/C 1, M.C 2 etc...
Whenever our customer requesting "Down hole equipment" package service request, we will send required equipment to their place and after completion of service then we will return back equipment (asset) to our warehouse.
Usually we will make contract between customer saying that if its "Down hole Equipment" package it will be cost US 1000. that package includes M/c1, M/c2...M/c5. Sometime customer may ask specific equipment irrelevant of package, so that case we will charge based on asset usage basis.