Teleservice - EBS (MOSC)

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Task Details - Change Default Tab in Resource Assignment Through More

edited Sep 23, 2013 10:14PM in Teleservice - EBS (MOSC) 1 commentAnswered
Hi,

When we open the Task Details from Service Requests > Tasks > More, it goes to Contacts Tab by default. Is there any standard profile/setup to control this default feature?

We want the window to open with Default Tab as Resources instead of Contacts. Do we need to do a form personalization?

Thanks & Regards,

Saurabh

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