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Teleservice - EBS (MOSC)

add custom OAF screens with SR tasks

Sep 28, 2013 12:50AM edited Sep 29, 2013 8:01PM in Teleservice - EBS (MOSC) 2 commentsAnswered

Hi,

We want to add custom OAF screens with SR tasks, so that user can work on that particular screen for a particular task.

How we can do that in CS HTML pages. We are using R12.1.1 version.

Can I personalize the task page based on task type (i.e. screen will show different fields for different tasks).

Thanks & Regards,

Gaurav Joshi.

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