Invoice Validation Bug: Runnign Twice
Hello,
Folks in our Tokyo office are encountering the following bug and i cannot find any research on this in the knowledge base.
Folks in our Tokyo office are encountering the following bug and i cannot find any research on this in the knowledge base.
- Enter invoice batch with PO match
- Run "Invoice Validation" program for their OU
- Completes without warning, but indicates a number of items have been placed on System Hold
- Run "Invoice Validation" program for their OU again without doing any action to release hold
- Holds released
They see this often when matching against a PO. By running Invoice Validation program for a 2nd time, this is releasing the hold that was system generated even though they are not doing any troubleshooting.
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