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External access to Oracle UCM/Web Content server via Bluecoat

edited Oct 1, 2013 6:07AM in Oracle WebCenter Content (MOSC) 2 commentsAnswered
 We would like to allow external customers access to our internal UCM (both production and archive).  We can control access by using acounts.  External users come in via a Bluecoat server.
A mapping was set up  as     https://<external URL>/ucm    to    http://<internal URL>:<internal port number>/

This allows external users to access UCM and be able to login however NO menu option work because the URL generated when a menu option is selected is in the form https://<external URL>/cs... rather than https://<external URL>/ucm/cs...
Is there anyway around this ? - one possibility is to open up an extra port in the firewall and then redirect external traffic to this port to the internal UCM port.

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