CRM On Demand - Administration (MOSC)

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Merging Accounts

edited Oct 1, 2013 4:16AM in CRM On Demand - Administration (MOSC) 1 commentAnswered
Hello.

I have a few accounts of clients that have merged.  I would like to merge their accounts in CRM so that Company A, B and C and their corresponding data (opportunites, wins, losses, contacts, etc) all consolidate under Company A.

It would be appreciated if someone could help me out on this.  Also, I have never merged anything in CRM, so if you could break it down into a basic step by step instruction, it would be even more helpful.

Thanks.
Glen

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