Siebel Business Process & Functionality (MOSC)

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SSSE-PIMSI Problem syncing contact created in Outlook 2010 back to Siebel

edited Oct 2, 2013 9:10AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered ✓
Hi everybody,

We are trying to implement SSSE in our 8.1.1.9 environment.  Crrently it is in a UAT mode for acceptance testing.  I am having a problem getting contacts newly created in Outlook to sync back to Siebel.  It workds fine going from Siebel to Outlook and if the the contact was created in Siebel and then synced to Outlook, any updates to a Siebel created contact made in Outlook sync back normally.  It is just the newly created Outlook contacts that are the problem.  The only error I am seeing says:

SSSE failed to synchronize IPM.Contact record for the sync enabled user FSINATRA

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