Order and Service Management (Communications Industry) (MOSC)

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order management web client is not opening

Hi,

We are using OSM 7.2.0.4 build 1518.When we try to open order management webclient it is asking for login credentials and then it is displaying a blank page.

When observed the log we found the following

<Oct 7, 2013 6:27:18 PM PHT> <Error> <HTTP> <BEA-101017> <[ServletContext@1984326869[app:oms module:OrderManagement/orchestration path:/OrderManagement/orchestration spec-version:2.5], request: weblogic.servlet.internal.ServletRequestImpl@1b5bb633[
GET /OrderManagement/orchestration/faces/home?_afrRedirect=1975883915673316&_adf.ctrl-state=1al8oio1av_66&_afrLoop=1975884160415424 HTTP/1.1
Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, */*
Referer:
http://10.20.1.27:7383/OrderManagement/orchestration/faces/home?_afrRedirect=1975882058818107&_adf.ctrl-state=1al8oio1av_53&_afrLoop=1975882298826470
Accept-Language: en-US

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