Enterprise Service Automation (ESA) - PSFT (MOSC)

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Availability Calculation in Express search feature in the Resource management

edited Oct 9, 2013 4:13AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered
Hi,
We are planning to implement the Express search feature in Resource management,
As express search calculates the availability of the resources based on the assignment of the resource and in our organization all the unassigned resources are allocated/assignment to a project called “Bench Project” and hence during “Express Search” the availability of such resource are also calculated as 0% (but actually they are unassigned resources and ideally they have to be 100% available).
Is there any option in Express search (Verity search) to bypass such assignments?
• Does the building record-based indexes can be used in such cases ?


Your advice on this is appreciated.

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