Unable to view the payment entry in payment workbench
From the Invoice workbench, after clicking the Actions..1 button and then 'Pay in full', the payment is getting generated.
The payment voucher no is also getting generated, however, when we go to Payment workbench, we are not able to view/query
these payments. So far we have only observed this issue for a particular vendor and site.
In the invoice workbench also the 'Amount Paid' is appearing as 0.00 for these invoices.
Any reason why would this happen, please suggest.
Regards